To help ensure a smooth airport pick-up, we recommend allowing sufficient time between your flight landing and your taxi collection. The exact timing can vary depending on your travel class, luggage, and arrival airport.
As a general guide, we recommend scheduling your taxi around 60 minutes after your flight lands. This allows time for:
However, actual exit times can vary.
Your arrival experience may differ depending on how you travelled:
When booking an airport transfer, please ensure you include your flight number.
Our drivers and operations team monitor flight progress and adjust pickup times where possible for:
If you already have a booking and are unsure about your pickup time, please reply directly to your booking confirmation email and our team will be happy to advise.

Helpful tip
If you are unsure, booking slightly later is often safer. Your driver can arrive earlier if needed, but extended waiting due to early bookings may incur additional charges once free waiting time has been used.