Is the Quote Fixed or are there Extra Charges Applicable?
We are committed to providing clear and transparent pricing for all our services. The fares you receive over the phone, as well as those displayed online and in our app, are estimates based on standard traffic conditions. However, please note that these prices may fluctuate due to various real-time factors, including:
- Waiting time
- Parking fees
- Tolls
- Changes in demand
- Availability of drivers
- Travel distances to reach you
- Extra mileage caused by traffic changes
- Meet & Greet services
These adjustments help ensure that our drivers are fairly compensated, which may result in the final price differing from the initial estimate. Fixed prices typically apply to routine journeys, such as daily commutes.
To ensure clarity and avoid any misunderstandings, we encourage all customers to confirm the service price before booking.
While we work diligently to keep our fares competitive and accurate, occasional variations may occur. Our team is committed to continually enhancing our systems for a seamless customer experience.
Related Articles
What Happens If My Flight Is Delayed?
Airport Pick-Up Information and Waiting Time Policy To ensure a seamless and stress-free pick-up experience, please review the following details regarding waiting times and flight monitoring: Complimentary Waiting Time Your booking includes 60 ...
What Vehicle Should I Choose?
We offer a range of vehicles to suit your needs: - Saloon: Ideal for small groups and individual travelers, this standard family-sized car can accommodate up to 4 passengers with limited luggage, such as 2-3 suitcases. - Estate: This vehicle offers ...
What Is Your Cancellation Policy?
1. App & Phone Bookings: If you cancel more than 2 minutes after the driver has accepted, a cancellation fee may apply. If your driver arrives up to 5 minutes later than scheduled, you may still be charged a cancellation fee. For journeys outside of ...
What Information Do I Need To Provide in Order to Book a Taxi?
To successfully book a taxi, coach, or other transport service, please provide the following information: General Booking Information Passenger Details: Name of the lead passenger. Number of passengers and luggage, including any special requirements ...