What Should I Do if I Can’t Find My Driver?

What Should I Do if I Can’t Find My Driver?

If you're unable to locate your driver, please contact our 24/7 support team at 02380555555. We’ll assist you in locating your driver and can also connect your call directly to them if needed.

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    • Meeting Your Driver At The Airport

      Customer Information for Airport Pick-Ups We aim to make your airport transfer as seamless and stress-free as possible. Please review the following details to ensure a smooth experience: Free Waiting Time We offer 1 hour of complimentary waiting time ...
    • Am I charged if my flight is delayed

      With Aryvo’s flight tracking, we adjust your pickup time automatically based on your flight’s arrival, so it’s important to provide your flight number when booking. We offer a complimentary one-hour wait time after your flight lands. If no flight ...
    • What Is Your Cancellation Policy?

      1. App & Phone Bookings: If you cancel more than 2 minutes after the driver has accepted, a cancellation fee may apply. If your driver arrives up to 5 minutes later than scheduled, you may still be charged a cancellation fee. For journeys outside of ...
    • What Happens If My Flight Is Delayed?

      Airport Pick-Up Information and Waiting Time Policy To ensure a seamless and stress-free pick-up experience, please review the following details regarding waiting times and flight monitoring: Complimentary Waiting Time Your booking includes 60 ...
    • Cancellation Fees

      We acknowledge that there may be situations when you need to cancel your ride with Cab My Ride or the services we operate. Note that in some cases, you may be charged a cancellation fee. Cancellation fee - Cab My Ride & on-demand transport App & ...