Client Performance Overview | Track Spend, Ratings & Sustainability | My Ride

Account Overview

Understanding Your Client Performance Overview

Business Overview on Client Portal





Your Performance Overview gives you a quick snapshot of how your account is performing — helping you track spending, service levels, and your top routes at a glance.

This information can help you:

  1. Understand your typical spend patterns
  2. Monitor travel quality through ratings and reviews
  3. Identify frequent pickup and drop-off points
  4. Optimise your transport spend for the year ahead

Why Use This Data?

  1. Spot high-spend routes and plan budgets.
  2. Monitor service reliability through ratings and delay times.
  3. See which locations you use most to streamline future bookings.
  4. Use real reviews to address any concerns or highlight great service.

Where to Find It

  1. Log in to your Client Portal.
  2. Go to Reports or Performance Overview.
  3. Your dashboard automatically updates in real-time with your latest booking data.
Alert

Coming Soon: Sustainability Insights

We’re excited to announce that soon your Performance Overview will also include:
  • Sustainability Contributions — See how your bookings contribute to our eco-friendly initiatives.
  • Carbon Reduction — Track how your trips help reduce emissions.
  • Climate Impact Reports — Understand your part in helping us combat climate change.
Stay tuned for updates — we’re committed to helping you travel responsibly!
Client Performance Overview, taxi spend report, average spend taxi account, ride service reviews, sustainability transport report, My Ride dashboard, climate impact taxi, eco-friendly transport, corporate travel insights, booking trendsInfo

Need Help?

If you’d like help reading your data, planning travel, or learning more about our upcoming sustainability tools, please reach out:

  • Contact your dedicated account manager.

  • Or message our support team via Live Chat or Email.

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