Why have you increased my fixed fare?
We continuously review our fare structure to ensure it remains fair and competitive, taking into account factors such as inflation, market conditions, and the needs of our self-employed drivers. While we strive to keep our rates consistent, there may be instances where adjustments are necessary to reflect changes in these factors, especially if we are unable to secure a driver at the existing rate.
In such cases, we will always provide ample notice of any price changes, giving you sufficient time to consider alternative arrangements if the updated pricing does not align with your budget. We want to emphasis e that you are never tied into a rate with us—if the new prices don’t meet your expectations, you are free to explore other options.
Our goal is to ensure transparency and flexibility, so you can make informed decisions about your travel needs while maintaining the high level of service you expect from us.
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