You can contact Cab My Ride through several convenient channels, depending on what you need help with.
The fastest way for support is in app messaging, or Whatsapp us on +442380555555
In-app support
If you booked through our app, the quickest way to reach us is via the in-app chat. This allows our team to view your booking and assist you faster.
Phone support
Cab My Ride: +442380 555 555
Bitterne Cars: +442380 433 000
Millers: +441489 788 888
Our customer service team is available to assist with:
- Active bookings
- Airport pickups
- Urgent travel issues
Your booking confirmation includes the most relevant contact number for your journey.
WhatsApp and SMS
For updates, quick questions, or driver coordination, you may also contact us via WhatsApp or SMS using the details provided in your confirmation message.
Email support
You can email us for:
- General enquiries
- Account or billing questions
- Refund requests
- Feedback or complaints
Emails are monitored daily, and we aim to respond as quickly as possible.
All contact details specific to your journey are included in your booking confirmation email or message. We recommend keeping this handy while travelling.
If your enquiry is urgent and relates to a live journey, please contact us by phone or in-app chat for the fastest response.
Related Articles
What Should I Do if I Can’t Find My Driver?
If you are unable to locate your driver at the agreed pickup point, please don’t worry. In most cases, this can be resolved quickly by following the steps below. Check your booking details Before contacting us, please check your booking confirmation ...
I'm Not Receiving Receipts or Emails
If you’re not receiving receipts or emails from us, it could be due to a mismatch between the contact details used during your booking and those saved in your account. To resolve this, please: Verify that your email address and phone number are up to ...
What Is Your Cancellation Policy?
1. App & Phone Bookings: If you cancel more than 2 minutes after the driver has accepted, a cancellation fee may apply. If your driver arrives up to 5 minutes later than scheduled, you may still be charged a cancellation fee. For journeys outside of ...
What are your policies regarding lost items in taxis?
Our drivers take responsibility for any lost property found in their vehicles and promptly inform our office. Upon receiving a claim for a lost item, drivers will coordinate with you to arrange for the safe return either through delivery or ...
Will I Be Charged if I Cancel Due to a Flight Delay or Cancellation?
We understand that flight delays and cancellations can be frustrating and sometimes unavoidable. The information below explains how cancellations are handled in these situations. Cancellations due to flight delays or cancellations Airport transfer ...