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I'm Not Receiving Receipts or Emails
If you’re not receiving receipts or emails from us, it could be due to a mismatch between the contact details used during your booking and those saved in your account. To resolve this, please: Verify that your email address and phone number are up to ...
Meeting Your Driver At The Airport
Customer Information for Airport Pick-Ups We aim to make your airport transfer as seamless and stress-free as possible. Please review the following details to ensure a smooth experience: Free Waiting Time We offer 1 hour of complimentary waiting time ...
What Happens If My Flight Is Delayed?
Airport Pick-Up Information and Waiting Time Policy To ensure a seamless and stress-free pick-up experience, please review the following details regarding waiting times and flight monitoring: Complimentary Waiting Time Your booking includes 60 ...
Can I Schedule an Airport Pickup for Someone Else?
Yes, you can book on behalf of someone else. The quickest way to book an Airport Transfer is to do so from our Website Book Online Alternatively Call us on +442380555555 Email us support@aryvo.com Please provide the travelers information on the ...
What Is Your Cancellation Policy?
1. App & Phone Bookings: If you cancel more than 2 minutes after the driver has accepted, a cancellation fee may apply. If your driver arrives up to 5 minutes later than scheduled, you may still be charged a cancellation fee. For journeys outside of ...