What Information Do I Need To Provide in Order to Book a Taxi?

What Information Do I Need To Provide in Order to Book a Taxi?

To successfully book a taxi, coach, or other transport service, please provide the following information:


General Booking Information

  1. Passenger Details:

    • Name of the lead passenger.
    • Number of passengers and luggage, including any special requirements (e.g., accessibility needs).
  2. Contact Information:

    • Phone number and email address for confirmation and communication.
  3. Pick-Up Date and Time:

    • Specify the exact date and time you need the taxi or transport.
  4. Pick-Up Location:

    • The precise address or location where you want to be collected. Please include the postcode if possible.
  5. Drop-Off Location:

    • The destination where you need to go. Please include the postcode if possible.
  6. Payment Method:

    • Indicate your preferred payment option (cash, card, etc.).

Additional Information for Specific Journeys

Airport Transfers:

  • Flight Number: Provide your flight number for tracking purposes.
  • Meet & Greet Service: Available for airport pick-ups. Let us know in advance if you'd like to add this option.

Cruise Transfers:

  • Ship Name and Terminal: Please specify the ship's name and terminal details if available.

Train Journeys:

  • Departure Time: Indicate the time your train is scheduled to depart.

Ferry Journeys:

  • Departure Time: Provide the departure time of your ferry.

Coach Bookings:

  • Coach Departure Time: Share the exact time your coach is scheduled to depart. This ensures we can coordinate your travel appropriately.

Additional Requests:

If there’s any other information we should be aware of (e.g., specific instructions, extra stops, or special arrangements), please include those details when making your booking.

Providing accurate and complete information helps us ensure a seamless and stress-free travel experience. If you have any questions or need assistance, feel free to contact our team—we’re here to help!
For ferry, coach, and train journeys, we recommend arriving at the terminal or station at least 30–45 minutes before the departure time to account for any unforeseen traffic or potential delays. While this is our recommendation, you may adjust your arrival time at your discretion. However, please note that if you choose to do so, you assume full responsibility for any missed departures resulting from your adjusted timing.