General
Vehicle Cleanliness and Damage Policy
To ensure the maintenance of vehicle cleanliness and address any damage or soilage issues promptly, protecting the driver’s vehicle and ensuring a clean and safe environment for all customers. If a customer causes a mess or damages the vehicle, the ...
I can't login to Aryvo Partner
If you cannot login to your Aryvo Partner account, please make sure that Your user name and password is correct Company Code is ARYVO You have access to the contact number on your account for a one-time password Your account is active - When you ...
Stop receiving marketing communications
Aryvo will from time to time send you communications via email. These typically are to keep you up to date and informed about the business. We do not use your email address for any other purpose. You can unsubscribe from these at anytime. To do so, ...
Dropping off your rider
When you arrive at the destination with your rider, please confirm with them that this is where they wish to be dropped off. If you have any issues please communicate via the Partner App. Assist your rider if they need help to exit your vehicle and ...
Luggage requirements
When fulfilling our exectuive work please greet the customer and take their luggage if they allow you to. Please bring your vehicle as close as you can, so that the rider is not having to travel a far distance with their luggage It is compulsory that ...
Dress code
Here at Aryvo we expect all our drivers to dressed smartly and appropriately. Riders will appreciate a fresh scent inside the car, and as they are constantly in close contact with drivers, we encourage good standards of hygiene and cleanliness at all ...
Professionalism
It's important to maintain a general standard of professionalism while representing Aryvo, maintaining a positive attitude can make a riders day. Timeliness and reliability is of paramount, be ready and on time to all bookings; if you are running ...
Pickup Collections
Our plan to make Aryvo synonymous with high-quality customer satisfaction involves reinventing how our riders view their cab experience. Ensuring high-quality service is what keeps our riders coming back and makes sure your wheels are always turning. ...
Vehicle Conditions
As Hampshire’s top-rated transport service, Cab My Ride strives to maintain our reputation of delivering 5-star experiences to all of our customers. Whether you’re picking up a VIP customer from Signature Airport or a local rider going to town, every ...
I want to delete my Aryvo Partner account
I want to delete my Aryvo Partner account
Trip Issue
Report a trip issue via the My Ride Partner app is simple and convenient. Here's how: Earnings Invoices All Locate the invoice Trip List - At the bottom of the screen Open the affected trip Tap Issue with Trip We aim to resolve queries within 72 hrs, ...
Drug and Alcohol Policy for drivers
This drug and alcohol policy outlines Cab My Ride's commitment to Safe Driving and is aimed at minimising the risk to the safety of our drivers and from the misuse of alcohol or drugs. Cab My Ride's policy on alcohol and drugs is reviewed ...