Airport
Compensation for Missed Connections Due to Delays
While we do not offer compensation for missed train, ferry, or coach departures, we may consider refunding the cost of your taxi fare if the delay was caused by an issue on our side and you had agreed to our recommendation of arriving at least 30–45 ...
Can I Schedule an Airport Pickup for Someone Else?
Yes, you can book on behalf of someone else. The quickest way to book an Airport Transfer is to do so from our Website Book Online Alternatively Call us on +442380555555 Email us support@aryvo.com Please provide the travelers information on the ...
Will I Be Charged if I Cancel Due to a Flight Delay or Cancellation?
If your flight is cancelled or significantly delayed, please notify us as soon as possible. We’ll do our best to accommodate your updated schedule or offer a partial refund, depending on the circumstances.
What Should I Do if I Can’t Find My Driver?
If you're unable to locate your driver, please contact our 24/7 support team at 02380555555. We’ll assist you in locating your driver and can also connect your call directly to them if needed.
Is the Quote Fixed or are there Extra Charges Applicable?
We are committed to providing clear and transparent pricing for all our services. The fares you receive over the phone, as well as those displayed online and in our app, are estimates based on standard traffic conditions. However, please note that ...
How In Advance Should I Book My Journey?
For the best experience, we strongly recommend booking your journey as early as possible. This allows us sufficient time to ensure a smooth process and guarantee the availability of a vehicle, especially for time-sensitive travel or special events. ...
What Vehicle Should I Choose?
We offer a range of vehicles to suit your needs: - Saloon: Ideal for small groups and individual travelers, this standard family-sized car can accommodate up to 4 passengers with limited luggage, such as 2-3 suitcases. - Estate: This vehicle offers ...
What Information Do I Need To Provide in Order to Book a Taxi?
To successfully book a taxi, coach, or other transport service, please provide the following information: General Booking Information Passenger Details: Name of the lead passenger. Number of passengers and luggage, including any special requirements ...
Am I charged if my flight is delayed
With Aryvo’s flight tracking, we adjust your pickup time automatically based on your flight’s arrival, so it’s important to provide your flight number when booking. We offer a complimentary one-hour wait time after your flight lands. If no flight ...
What time should I arrive at the airport?
To ensure a stress-free journey, we recommend arriving at the airport with ample time to complete check-in, security screening, and any other pre-departure requirements smoothly. Arrival Recommendations: Manual Check-In: Arrive at least 4 hours ...
How Much Time Should I Allow Between Landing and Booking a Taxi?
We recommend scheduling your taxi for 1 hour after your flight lands. This allows time for disembarkation, customs, and baggage claim, though exact timing can vary by airport or country of arrival. When booking an airport transfer, please include ...
What Happens If My Flight Is Delayed?
Airport Pick-Up Information and Waiting Time Policy To ensure a seamless and stress-free pick-up experience, please review the following details regarding waiting times and flight monitoring: Complimentary Waiting Time Your booking includes 60 ...
Meeting Your Driver At The Airport
Customer Information for Airport Pick-Ups We aim to make your airport transfer as seamless and stress-free as possible. Please review the following details to ensure a smooth experience: Free Waiting Time We offer 1 hour of complimentary waiting time ...
Contacting Aryvo
We're available in various channels to meet your needs. Reach out to us by live chat, email or phone support. +442380555555 Send an email to support@aryvo.com Things to include about a booking: Booking ID Date Pickup Destination Making a booking Date ...