Airport
Compensation for Missed Connections Due to Delays
While we do not offer compensation for missed train, ferry, or coach departures, we may consider refunding the cost of your taxi fare if the delay was caused by an issue on our side and you had agreed to our recommendation of arriving at least 30–45 ...
Will I Be Charged if I Cancel Due to a Flight Delay or Cancellation?
We understand that flight delays and cancellations can be frustrating and sometimes unavoidable. The information below explains how cancellations are handled in these situations. Cancellations due to flight delays or cancellations Airport transfer ...
What Should I Do if I Can’t Find My Driver?
If you are unable to locate your driver at the agreed pickup point, please don’t worry. In most cases, this can be resolved quickly by following the steps below. Check your booking details Before contacting us, please check your booking confirmation ...
Is the Quote Fixed or are there Extra Charges Applicable?
We are committed to providing clear and transparent pricing for all our services. The fares you receive over the phone, as well as those displayed online and in our app, are estimates based on standard traffic conditions. However, please note that ...
What Vehicle Should I Choose?
We offer a range of vehicles to suit your needs: - Saloon: Ideal for small groups and individual travelers, this standard family-sized car can accommodate up to 4 passengers with limited luggage, such as 2-3 suitcases. - Estate: This vehicle offers ...
What Information Do I Need To Provide in Order to Book a Taxi?
To successfully book a taxi, coach, or other transport service, please provide the following information: General Booking Information Passenger Details: Name of the lead passenger. Number of passengers and luggage, including any special requirements ...
What time should I arrive at the airport?
To help ensure a smooth and stress-free start to your journey, we recommend arriving at the airport with enough time to complete check-in, security screening, and any other pre-departure requirements. Arrival recommendations Arrival times may vary ...
How much time should I allow between landing and booking a taxi?
To help ensure a smooth airport pick-up, we recommend allowing sufficient time between your flight landing and your taxi collection. The exact timing can vary depending on your travel class, luggage, and arrival airport. Recommended pickup timing As ...
What Happens If My Flight Is Delayed?
To help ensure a smooth and stress-free airport pick-up, please review the information below regarding flight delays, waiting time, and how we manage your booking. Complimentary waiting time All airport pick-ups include 60 minutes of complimentary ...
Airport Pick-Up Meeting Points
We aim to make airport pick-ups as smooth and stress-free as possible. Please review the information below to help ensure a seamless arrival and quick connection with your driver. If you are unable to locate your driver, please contact our support ...
Contacting Aryvo
You can contact Cab My Ride through several convenient channels, depending on what you need help with. The fastest way for support is in app messaging, or Whatsapp us on +442380555555 In-app support If you booked through our app, the quickest way to ...